Privacy Policy
This Privacy Policy explains how Lingua Bridge handles personal data in connection with its website, course inquiries, small-group language courses, online consultations, and related administration. It applies to users in Taiwan and to others who interact with our services through seatestfountain.click.
Personal Data We Collect
We may collect identification and contact details, course inquiry information, level screening responses, enrolment records, timetable preferences, payment-related records, attendance information, lesson progress notes, and technical data such as device, browser, and usage information when users visit the website or join online lessons. Where users communicate with us, we may also process the content of messages and any information needed to arrange group classes or support course administration.
How We Collect Data
We collect personal data directly from users when they submit an inquiry, complete screening, enrol, make a booking, or communicate with us. We also receive information from payment and communication tools used to manage services, and we generate limited records from website and lesson administration, such as attendance, scheduling, and access logs.
Cookies We Use
Our website may use essential cookies to support security and core functions, preference cookies to remember settings, and analytics cookies to understand site use and improve performance. Cookies may be session-based or persistent depending on their purpose. We do not rely on cookies to collect more information than is needed for website operation and service administration.
Cookie Controls
Users may manage cookies through their browser settings and, where available, through on-site preference tools. Some cookies are necessary for basic site operation and may not be disabled without affecting functionality. Blocking or deleting cookies may limit certain features, including form submission, session continuity, or preference storage.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. Where we rely on consent for a specific activity, users may withdraw that consent for future processing. We may need to keep some information where the law requires it or where it is necessary to complete a service request.
To protect privacy, we may ask for information needed to verify the requester and understand the data involved. We will review each request and respond within a reasonable period under applicable law. If a request cannot be fully granted, we will explain the reason where permitted.
We retain personal data for the period needed to manage inquiries, enrolment, lessons, payments, records, and legal compliance. When data is no longer required, we delete it or anonymise it where practical. Some records may be kept longer if needed to resolve disputes, maintain accounting records, or meet statutory retention duties.
We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will apply from the date it is posted on the website unless a different effective date is stated. Users should review the policy periodically to stay informed about current practices.
How We Use Data
We use personal data to respond to inquiries, assess starting level, match groups and timetables, confirm course terms, manage enrolment, arrange lessons, support guided practice, review progress, process payments, maintain records, operate the website, improve service quality, and meet legal or accounting obligations. We may also use limited technical data to secure the site, prevent misuse, and troubleshoot system issues.
Service Providers and Partners
We may share personal data with payment processors, communication and hosting providers, scheduling tools, and other operational partners that help us run the website and deliver course services. These parties may process data on our instructions or as independent controllers for their own services. We expect them to use appropriate safeguards and to handle data only for the agreed purpose.
Legal Disclosure
We may disclose personal data when necessary to comply with legal obligations, respond to lawful requests from public authorities, protect our rights, investigate misuse, or support the enforcement of our terms and policies. We limit such disclosures to what is reasonably necessary in the circumstances.